Consumer Advisory
GlaxoSmithKline (GSK) warns about a potential health risk associated with long-term, excessive use of zinc-containing denture adhesives
Polident Extra Hold Denture Adhesive Cream.
This communication is to alert consumers to a potential health risk from long-term excessive use of zinc-containing denture adhesive Polident Extra Hold Denture Adhesive Cream.

While zinc is an essential part of the diet, recent publications suggest that an excessive intake of zinc-containing denture adhesives over several years may lead to the development of neurological symptoms. These may include numbness, tingling or weakness in the arms and legs, difficulties with walking and balance and blood problems such as anaemia.
Polident Extra Hold is safe to use as directed in the product label (see below). The majority of consumers follow these directions. However, some consumers apply more adhesive than directed and use it more than once per day. Therefore, as a precautionary measure to minimize any potential risks to these consumers, GSK has voluntarily stopped the manufacture, distribution and advertising of these products.
What consumers should do
If you have been using zinc-containing Polident Extra Hold Denture Adhesive Cream for several years in greater amounts than directed on the package or more than once per day, or have concerns about your health, you must:
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Polident Fresh |
Polident Flavour Free |
Contains no zinc
People with ill-fitting dentures should seek help from their dental care professional, rather than compensate for poorly fitting dentures by using excessive adhesive.
Consumers with questions may call the Polident Advice Hotline on 0800 200 000.
For more information on Polident Extra Hold and zinc, visit www.gsk.co.nz
Polident Extra Hold Denture Adhesive Cream directions for safe and effective use:
DIRECTIONS: Polident Extra Hold Denture Adhesive Cream holds all day. Apply once a day for secure hold. Start with a small amount. Using too much adhesive can cause oozing. If oozing occurs, use less adhesive next time. Do not apply more than once a day. A 60g tube should last at least 5 weeks. If not, you are using too much adhesive which may be a sign of ill-fitting dentures. See your dentist regularly. Routine dental examinations are part of good oral health and necessary to check the fit of your denture.
APPLYING
REMOVING
IMPORTANT PRODUCT INFORMATION:
Click here for questions and answers.
Polident is a registered trade mark of the GlaxoSmithKline group of companies.